The 3 S's to Being a Successful LeaderWhat is Leadership? By definition, a leader needs to have followers. It's no use being a shepherd if you have no sheep. So does being the boss mean that you are automatically a leader? Or do you sometimes feel like not following your boss?
How to Learn to Manage PeopleThis article will present you with a set of guidelines you can use to help make some sense out of what is often a confusing transition into management. This is not meant to be a complete set of day-to-day instructions; that concept is pretty much gone forever now that you’re a manager. It is, however, a reasonable outline that will help you through the process of goal setting and managing staff.
How To Communicate Bad News ProfessionallyWhen you have bad news to convey in a professional environment, there are ways to do it correctly and ways to make a mess of it. There are different approaches to this and different techniques, depending on (among other things) the nature of the news, the circumstances in which it is delivered, the gravity of the news, and how the news will be used. The following set of steps will give you some guidelines about how you can create the appropriate result with the appropriate impact.
Performance is KeyArticle by Peter Miller about the key ingredients for staff performance
